Cameras offline or missing recordings
Tell us whether you lost live video, playback or both. We can check camera power, the network connection, recorder settings and storage, then test playback with you.
4K AI cameras and NVRs →Precision Security Systems · NY & NJ
Security system repair and maintenance
A camera can show live video even when its recorder has stopped saving footage. A reader can accept a badge while the door stays locked. We troubleshoot the full system at homes and commercial properties in New Jersey and New York.
Troubleshooting
What stopped working?
Door readers and video intercoms
If one entrance fails while others still work, tell us which door and what the reader or indoor monitor does. We can check permissions, door hardware, wiring and power.
Door access control → Video intercoms →Network and rack problems
When several devices drop together, we can trace their cable runs and switch ports, check PoE power and inspect the rack before recommending replacement equipment.
Network rack and cabling services →Planning a service visit
Request repairs, maintenance or an upgrade
Include your city or ZIP code, the equipment make and model if known, and when the issue started. Let us know which entrances, cameras or workstations must stay online during the visit. Please leave out passwords, alarm codes and access credentials.
Get a maintenance estimate